Question 1

What is an ideal workflow for ST1 Bluetooth® Head-up Display (HUD)?

Accepted Answer

Industrial workflows that are a good fit for ST1 Bluetooth® HUD are high-volume order picking and piece picking, with volumes of 150 picks/hour or more.  Workflows that use handheld devices and scanners are easily integrated to vision picking.

Question 2

Is ST1 rugged or rated for industrial use?

Accepted Answer

Yes. ST1 is built for industrial environments and is IP-rated for dust and water resistance.

Question 3

What happens if a unit is damaged?

Accepted Answer

For customers under Hardware as a Service (HaaS), damaged units are replaced as part of your agreement. Standard warranty terms apply for owned devices.

Question 4

What is the weight of the ST1 Bluetooth® HUD?

Accepted Answer

The device is lightweight and ergonomically designed to ensure long-term comfort.  The full system weight is a mere 52 grams, making it the lightest HUD on the market.

Question 5

What mounting options are available?

Accepted Answer

To suit your operational requirements, ST1 can be customized by our suite of mounting accessories seen here.

Question 6

How long does ST1 Bluetooth® HUD take to charge?

Accepted Answer

From a completely dead battery, ST1 Bluetooth® HUD will take less than six hours to fully charge.

Question 7

How long does the battery last?

Accepted Answer

ST1 Bluetooth® HUD battery lasts 8+ hours with text-based content in the display.

Question 8

Are battery replacements available?

Accepted Answer

Yes. Batteries can be replaced through our support team or during scheduled HaaS replenishments.

Question 9

What is the display type and resolution of ST1?

Accepted Answer

ST1 features a full color OLED display of 640 x 400 pixels.

Question 10

Is the data shown on the HUD secure?

Accepted Answer

Yes. The ST1 is simply a secondary display for your Android device. No data is stored locally on the HUD.

Question 11

What OS is ST1 Bluetooth® HUD compatible with?

Accepted Answer

ST1 Bluetooth® HUD is compatible with Android OS, versions 10 or higher.

Question 12

What platform and application is ST1 Bluetooth® HUD compatible with?

Accepted Answer

ST1 Bluetooth® is plug-and-play compatible with Ivanti Velocity terminal emulation and web browser, Inyxa EasyPick, and Infor WMS.  Custom integration is also an option.

Question 13

Can the software be updated remotely?

Accepted Answer

Yes. Firmware and software updates can be delivered via the ST1 companion app, ensuring minimal downtime.

Question 14

How long does a typical integration take?

Accepted Answer

An integration with Ivanti Velocity Terminal Emulation takes between 24-48 hours, once the necessary information is collected.  Web integrations and custom integrations can take a week to ten days.

Question 15

Will the integration interrupt my operation?

Accepted Answer

No. The integration is tested internally, then tested in your environment with your data before pilot deployment and production.

Question 16

What types of connectivity are supported?

Accepted Answer

ST1 Bluetooth® HUD connects via Bluetooth® 5 (BLE).

Question 17

How do I get technical support?

Accepted Answer

Support is available by phone and email, at https://www.six-15.com/support and through our engineering website .

Question 18

How fast can we onboard new pickers with ST1?

Accepted Answer

Customers report up to a 90% reduction in training time compared to traditional systems, making ST1 a game-changer for high-turnover operations.

Question 19

Will ST1 affect our WMS or backend systems?

Accepted Answer

No. ST1 is a non-intrusive accessory that mirrors and displays relevant WMS information, it doesn't alter or integrate directly with your backend.

Question 20

How do I decide what gets displayed on the HUD?

Accepted Answer

Six15 will collaborate with your team to configure the HUD to show the most relevant, fatigue-reducing information for your operation.

Question 21

When can we expect to see ROI?

Accepted Answer

With average pick rate improvements of 20%, and accuracy improvements of 90%, many customers achieve ROI in weeks or months, not years.

Question 22

What services are included with ST1?

Accepted Answer

Whether purchased outright or via Hardware as a Service, you’ll receive:
 - Integration services
 - Periodic software updates
 - Annual replenishment of consumables (HaaS only)

Question 23

Can we test integration before bringing ST1 to a customer?

Accepted Answer

Absolutely. We offer complimentary “dry run” integrations—send us the necessary files, and we’ll have you HUD-enabled in days.

Question 24

Can we demo the ST1 with a customer without a big commitment?

Accepted Answer

Yes! We provide a free 45–60-day pilot, including up to four ST1 units and corresponding accessories.

Question 25

What if I don’t use handheld devices or scanners in my operation?  Can I still run a pilot?

Accepted Answer

Yes!  We work with many partners who can help source handheld devices and scanners for your pilot.

Question 26

How do I start my free pilot?

Accepted Answer

Either fill out the pilot request form at https://www.six-15.com/vision-picking or email us at info@six-15.com to request a no-cost integration or on-site pilot.

Frequently asked questions