Support

From setup to troubleshooting, our support team is ready to assist. Browse FAQs, download user guides, or reach out directly for fast, personalized help.

Need answers now? We're just a click away.

Mail

Email Support

Reach out anytime. Our support team responds within one business day to help resolve any issues quickly and thoroughly.

support@six-15.com

Phone

Phone Support

Prefer to talk it through? Call us during business hours for live assistance from a real person who knows our products inside and out.

1-585-500-4625

FAQ

Get instant answers to common questions—no waiting required. Our FAQ covers setup, troubleshooting, and everything in between.

Compliance

Declarations of Conformity

RoHS Declarations

Regulatory Guides

Reach Declaration

EU Packaging Directive Declaration

Product Warranty

Supplier Quality Requirements

ISO Certification

Waste Electrical and Electronic Equipment (WEEE) Compliance

End User License Agreement (EULA)