Field Service

  • Simplified data in a user-friendly interface
  • Reduce employee loss and increase retention
  • A swift Return on Investment
  • 35% higher first-time fix rates
  • 30% lower time to resolution
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Boost your field service team's productivity with Plug and Play ST1-C™ Remote Assist

Implementing Augmented Reality for your workers means achieving faster repair times, reduced machine downtimes, improved safety, and increased productivity – all with a return on investment in months. Six15 ST1-C™ HUD brings plug and play handsfree capability to the Help Lightning remote assist platform. Try ST1™ Remote Assist today or add ST1™ Remote Assist to your existing Help Lightning™ deployment in a matter of days.

Help Lightning’s™ Remote Assistance app allows product support experts to virtually interact in real-time within a technician’s field of view. It’s virtual “hands-on” assistance!
  • Convenient SaaS application
  • Increase first time fix rates by 35%
  • Decrease time to resolution by 30%
  • Extend workforce capacity
  • 200+ customers in 90+ countries
Unlock more capabilities for your workforce
  • Remote Assistance
  • Hands-Free Video Capture
  • Photo Documentation
  • Rugged Design
  • Comfort
  • Adaptability for Any Worker
  • Easy to Use
  • Simple to deploy
Six15 ST1™ and ST1-C™ Head-Up Display
Left View
Right View

Six15 ST1™ and ST1-C™ Head-Up Display

Complement your HUDs with accessories and provide your workforce with an ideal AR experience.

Choose ST1/ST1-C accessories:

Technical Specifications

Download the ST1™ Data Sheet
  • Display
    Full Color OLED; 640 x 400 pixels
  • Field of View
    20.30 diagonal
  • Eye Box
    7.5 x 9 mm
  • Eye Relief
    18 mm
  • Brightness
    300 cd/m²
  • *Camera (ST1-C only)
    5 MP, fixed focus
  • Head Tracker
    9-axis integrated sensor
  • Audio
    Integrated microphone
  • Connectivity
    USB 2.0
  • Host Device Connectivity
    Android (5.0 and higher) and Windows 10
  • Frame
    ESS Crosshair ONE Frame (ANSI Z87.1+)
  • Weight (without cable)
    <1.06 oz./<30g
  • Sealing
    IP67 (waterproof and dustproof)
  • Drop
    6 ft/1.8m (to concrete)
  • Operating Temperature
    -40 F to 1580 F / -200 C to 700 C
Download the ST1™ Data Sheet
The key to improving efficiency in any organization is to get the right information, to the right workers, at the right time, so they can take swift and accurate actions.
Display step-by-step instructions for production assembly workers with realtime visual documentation.
Provide hands-free instructions to technicians to enable more rapid completion of error-free repairs to reduce equipment downtime.
In a warehouse, you can direct users to the right pick locations and verify their picks - improving accuracy, accelerating task times, and reducing ramp-up times.
Why implement AR for your Field Operatives?

While performing tasks, field operatives and technicians deal with more and more complicated and dynamic situations each day. Access to real-time information is essential for them to operate at top efficiency.

Our Augmented Reality Head-Up Displays provide instant real-time actionable information to the operative’s field of view, and video to the technicians on the other end. Our solution increases safety, reduces risks, and substantially improves worker productivity. Not tomorrow. Today.

Why implement AR for your Field Operatives?
Instant Remote Support from any location

Our AR solution provides field service operatives with essential information in case of an equipment breakdown or malfunction. We understand how time-sensitive these situations are and how critical it is that they’re resolved promptly.

Six15 HUDs provide workers with all the essential information they need to execute their tasks faster and more efficiently. Designed to be Plug-and-Play, field operatives connect the hardware to their Android or Windows devices and gain instant access to the other end’s point of view.

Instant Remote Support from any location
Faster servicing times.
Reduced downtimes

We offer the quickest AR remote support for field operatives on the market. Workers using our HUDs can effortlessly connect with professionals who can easily guide them through the repair process by real-time video feed and audio if they do not have the necessary technical skill and knowledge to solve the problem.

Field service operatives have their hands free and can easily follow the professional’s instructions. This reduces the repair time, with operatives having every technical detail provided by the instructor right in their field of view.

Faster servicing times.
Reduced downtimes
Increased productivity.
Quick and solid ROI

Six15 HUDs provide field operatives with the necessary information anywhere they might be – this means that the extra travel expenses required for experts to be on-site are eliminated, resulting in quicker repair times, reduced costs, and a swift and tangible return on investment.

Increased productivity.
Quick and solid ROI
Your immediate benefits
HUDs guaranteed for easy, fast, and efficient deployment, regardless of the working environment.
A near-instant return on investment, with clear and tangible results visible in weeks.
Increase in
Worker Productivity
Through providing real-time, eye-level contextual information and freeing up the workers’ hands.
Return On Investment
A near-instant return on investment, with clear and tangible results visible in weeks.
Training Time
Achieve near-instant worker train-up times by simplifying tasks and enabling hands-free directed action workflows.

Six15 ST1

Mobile App Download

This app demonstrates the capabilities of the ST1™ Head-Up Display (HUD) when connected to a smartphone device.

  • Screen Mirror
  • Intent Interface
  • Warehouse Picking Demo
  • Camera Demo (on ST1-C hardware)
  • Firmware Update
  • IMU Calibration
  • Allows other HUD-enabled apps to access the ST1
Note: This app requires a physical ST1 device to use.